Legal notice, privacy and terms of use.

2.1. Responsible party

The responsible party is Meduc GM SA, 144 Begonia Road, Kyalami, Midrand, Gauteng 1684, South Africa. For any question about your data, including to reach our Information Officer, write to drjosue@meduc.tech.

2.2. Scope of this policy

This policy covers the meduc.tech website. The MeducAHT and EMS applications have their own privacy notices, presented in each application before any data is collected. These notices set out the rules that apply to data processed as part of those services.

2.3. Data we process

• Technical browsing data: IP address, browser and device type, pages visited, date and time of connection. This is recorded automatically by our servers and our content delivery network, for security purposes and to keep the website running properly.
• Data you send us when you write to us: name, email address, phone number, organisation and the content of your message.

The website does not ask you for any health data. Please do not send medical information by email.

2.4. Purposes and legal grounds

• Responding to your contact, partnership or information requests (your request and our legitimate interest in following it up);
• Ensuring the security, availability and performance of the website (legitimate interest);
• Complying with our legal and regulatory obligations.

Providing your contact details is optional; without them, however, we cannot reply to you. Your data is never sold or used for advertising purposes.

2.5. Recipients

Your data is accessible only to authorised members of the Meduc GM SA team and its subsidiary Meduc GM SARL who need it to handle your request, and to our technical service providers, strictly within the limits of their mission:

• Hostinger International Ltd — hosting of the website and email;
• Google — provision of the fonts displayed on the website, which involves sending your IP address to its servers.

2.6. International transfers

The website and email are hosted on servers located in the European Union, which has a data protection regime at least equivalent to those of South Africa and the DRC. Any other transfer outside your country of residence takes place only to recipients offering an adequate level of protection, in accordance with section 72 of POPIA and the Digital Code.

2.7. Retention period

Technical logs are kept for a limited period, as needed for website security. Correspondence is kept for as long as it takes to handle your request and for no more than three years after our last exchange, unless a longer retention period is required by law.

2.8. Security

The website is accessible only over an encrypted connection (HTTPS). Access to data is restricted to authorised persons and protected by appropriate technical and organisational measures.

2.9. Your rights

You may at any time request access to your data, its correction or deletion, object to its processing or withdraw your consent where consent is the legal ground. Send your request to drjosue@meduc.tech; we will respond as soon as possible. Proof of identity may be requested to protect your data.

2.10. Complaints

If you believe your rights have not been respected, you may lodge a complaint:

• in South Africa, with the Information Regulator — Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg 2191 — POPIAComplaints@inforegulator.org.za — inforegulator.org.za;
• in the Democratic Republic of the Congo, with the data protection authority provided for by the Digital Code.

We encourage you to contact us first: most questions can be resolved directly.

2.11. Minors

The website is intended for adults, in particular health professionals, partners and institutions. We do not knowingly collect data about minors through this website.

2.12. Changes

This policy may change, in particular as our services are rolled out. The date of the last update appears at the top of this page. Last updated: 28 October 2026.

3.1. Purpose of the website

The meduc.tech website presents Meduc GM SA and its applications, MeducAHT — the Guaranteed Health Voucher — and EMS — Elite Medical Syndicate. Its content is provided for general information.

3.2. No medical advice

The information published on this website is not medical advice, a diagnosis or a prescription, and does not replace consultation with a health professional. In an emergency, contact emergency services immediately or go to the nearest healthcare facility.

3.3. Use of the applications

Use of the MeducAHT and EMS applications is governed by their own terms and conditions, presented at registration. The presentation of these services on the website does not constitute a contractual offer.

3.4. External links

The website may contain links to third-party websites, for example the World Health Organization’s Global Digital Health Atlas. Meduc GM SA has no control over these websites and is not responsible for their content.

3.5. Availability and liability

We strive to keep the website accessible and its information accurate and up to date, but cannot guarantee this at all times. To the extent permitted by law, Meduc GM SA cannot be held liable for damage resulting from an interruption of the website or from the use of the information it contains.

3.6. Governing law

These terms are governed by the law of the Republic of South Africa, without prejudice to the mandatory provisions applicable in your country of residence. For any question: drjosue@meduc.tech.

4.1. Cookies used

The meduc.tech website uses only cookies and trackers that are strictly necessary for its operation, security and performance (caching, abuse protection, website administrator sessions). It uses no advertising cookies and no audience measurement tools.

4.2. Changes

If we add audience measurement cookies in the future, your consent will be requested beforehand and you will be able to withdraw it at any time.

4.3. Settings

You can delete or block cookies in your browser settings. Blocking strictly necessary cookies may, however, affect how the website works.